Comments on: Unstable Shinjiru’s E-Mail Service Changed My Mind for Web Hosting Recommendation http://www.kenny.my/blog/2009/unstable-shinjirus-mail-server-service-changed-my-mind-for-web-hosting-recommendation/ Tidbits of Web and Internet Thu, 22 Dec 2011 02:36:18 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: ladycooper http://www.kenny.my/blog/2009/unstable-shinjirus-mail-server-service-changed-my-mind-for-web-hosting-recommendation/comment-page-1/#comment-3573 ladycooper Mon, 07 Jun 2010 14:37:20 +0000 http://www.kenny.my/blog/?p=388#comment-3573 smithveg, Thank you for your comment. We always welcome any feedback about Exabytes services to feedback@exabytes.com. We need all the feedback & suggestion from every one of you to help us improve more in the future to serve you better. smithveg,

Thank you for your comment.

We always welcome any feedback about Exabytes services to feedback@exabytes.com.
We need all the feedback & suggestion from every one of you to help us improve more in the future to serve you better.

]]> By: Ng http://www.kenny.my/blog/2009/unstable-shinjirus-mail-server-service-changed-my-mind-for-web-hosting-recommendation/comment-page-1/#comment-302 Ng Thu, 23 Jul 2009 15:38:36 +0000 http://www.kenny.my/blog/?p=388#comment-302 smart team: has not transafer to another company name ‘mica’ their sales person, derek is good. provide the phone call and email support. effective support in day time. ?? I am in a big doubt that Derek provides a good support. In fact, whenever their server is not working properly, nobody will pick up the phone smart team: has not transafer to another company name ‘mica’ their sales person, derek is good.
provide the phone call and email support. effective support in day time. ??

I am in a big doubt that Derek provides a good support. In fact, whenever their server is not working properly, nobody will pick up the phone

]]> By: smithveg http://www.kenny.my/blog/2009/unstable-shinjirus-mail-server-service-changed-my-mind-for-web-hosting-recommendation/comment-page-1/#comment-178 smithveg Tue, 02 Jun 2009 14:59:49 +0000 http://www.kenny.my/blog/?p=388#comment-178 I've been many years in Internet hosting. Through the company smartteam, exabyte, esurge, ipserverone, netonboard, shinjuri. Let me give a one line statement each company. smart team: has not transafer to another company name 'mica' their sales person, derek is good. provide the phone call and email support. effective support in day time. exabyte: sales person, kevin is good. their email support cover until midnight. it's difficult to contact team with the support through the phone. might need to improve. esurge: the service is good at first. (maybe) yes at last. why the word (maybe) appear in my statement? one reason. my customer site down for 2 weeks and no support. support ticket sent, but failed. try to make a call? no body answer. try to access their website at that moment 'PAGE NOT FOUND'. that's a fantastic image! ipserverone: not bad, the sales or support person mr. lee is good. most important they help me recover the problem in night. netonboard: the support call always pass me from one department to another. very confusing. shinjuru: their support person or boss? are pretty action. :) need to prepare an axe your start a discussion. I’ve been many years in Internet hosting. Through the company smartteam, exabyte, esurge, ipserverone, netonboard, shinjuri. Let me give a one line statement each company.

smart team: has not transafer to another company name ‘mica’ their sales person, derek is good.
provide the phone call and email support. effective support in day time.

exabyte:
sales person, kevin is good. their email support cover until midnight. it’s difficult to contact team with the support through the phone. might need to improve.

esurge:
the service is good at first. (maybe) yes at last. why the word (maybe) appear in my statement? one reason. my customer site down for 2 weeks and no support. support ticket sent, but failed. try to make a call? no body answer. try to access their website at that moment ‘PAGE NOT FOUND’. that’s a fantastic image!

ipserverone:
not bad, the sales or support person mr. lee is good. most important they help me recover the problem in night.

netonboard:
the support call always pass me from one department to another. very confusing.

shinjuru:
their support person or boss? are pretty action. :) need to prepare an axe your start a discussion.

]]>