Posts Tagged ‘RHB bank’

RHB Bank Chairman Administrates “rhbbank.com”?

Date Wednesday, 8 July 2009  Posted in Category Domain Name & Web Hosting  Tags ,   Comment No Comments »

Is it because RHB Bank lack of manpower so chairman needs to do the domain name administration job? Or chairman does not want to handover domain name authority to the head of IT?

One thing I found RHB Bank’s funny that their domain name “rhbbank.com” is actually administrates by the company chairman. Below is the “rhbbank.com” contact details in Domain Name Whois database:

You can check out the domain name "rhbbank.com" information at http://www.who.is/whois/rhbbank.com/.

You can check out the domain name "rhbbank.com" information at http://www.who.is/whois/rhbbank.com/

As you can see the Administrative, Technical Contact for the domain name is chairman@rhbbank.com.my. If I am not misunderstood the terms of chairman, it should be the top management and chairing the board meeting. The domain name contact for a bank is usually an IT head or head of risk & compliance. Well, I guess the chairman of RHB- Dato’ Mohamed Khadar Merican, he might be very serious about the domain name hence he wants to personally manage it.

There’s another thought in my mind, RHB Bank management using ‘chairman’ to avoid changing person-in-charge name for the domain name

If RHB Bank has very high turnover rate including chief officers level such as CIO, and the domain name person-in-charge changed very often from one to another one. Then they should use the standard name for it instead of ‘chairman’.

Those standard names like:
- admin
- administrator
- domainreg
- domainadmin
- domain
- domainpic
etc

However, not only RHB bank, many other local banks using personal name (i.e. lee.ah.beng@examplebank.com) as domain name administrative contact, it is actually not recommended. Management should indicate a proper name for it, an email like domainreg@examplebank.com with mailbox contains only domain name registry messages and changes history.

This concept is not new. In order to keep good image for customers, many companies using nick name as the contact person name like Tiffany, Diana, Louis but definitely not Chairman.

“rhbbank.com” Redirection Code Does Not Work with FireFox and Google Chrome

Date Wednesday, 8 July 2009  Posted in Category Computer Resources  Tags ,   Comment No Comments »

There’s a common knowledge that web programmer need to know- coding in web page must be compatible with other web browsers, for example Firefox or Google Chrome.

The official RHB Bank Malaysia website is www.rhbbank.com.my. If you enter www.rhbbank.com in Internet Explorer web browser, it will automatically redirect you to www.rhbbank.com.my.

The rhbbank.com redirection page should be looks like this if your web browser unable to redirect the page

The rhbbank.com redirection page should be looks like this if the web browser unable to redirect the page

However, this redirection code does not work with Firefox and Google Chrome due to incompatible code.  The redirection code unable to be processed in these browsers and prompt viewer to download a file. I believe most people would not risk to open it because it might contains virus or Trojan that will infect the computer.

Firefox will prompt you to download a file when you enter www.rhbbank.com. This file is actually the landing page and contain no Virus or Trojan.

Firefox will prompt you to download a file when you enter www.rhbbank.com. This is actually the landing page file and contains no Virus or Trojan.

Download message will be prompted when accessing www.rhbbank.com by Google Chrome

Download message will be prompted when accessing www.rhbbank.com by Google Chrome

Problem with the Java Script ‘OnLoad’, it does not compatible with FireFox and Google Chrome. A proper redirection code should be used is META Tag- Refresh (i.e.. <META HTTP-EQUIV=”Refresh” CONTENT=”0; URL=http://www.rhbbank.com.my”>).

The problem with the Java Script code, it does not compatible with Firefox or Google Chrome

The problem with the Java Script code, it does not compatible with Firefox or Google Chrome

Although there’s less than 20% of viewers using non-Internet Explorer web browser, however this kind of problem can be avoided. Viewers getting more ways to access Internet and website nowadays, through mobile phone, iphone, PDA, blackberry and etc. Especially to banking and financial institutions, the manager needs to ensure the website is competible with all platform at least start from web browser.