Exabytes vs Shinjiru

Date Tuesday, 11 November 2008  Posted in Category Domain Name & Web Hosting  Tags , , , , , , , , , ,   Comment 11 Comments »

I have conducted a few tests between Exabytes (exabytes.com) and Shinjiru (shinjiru.com) Web hosting. Results turned out Exabytes’ web hosting speed is slightly faster than Shinjiru by about 20% to 25%.

Method of test:

  1. I subscribed 2 shared hosting accounts- one with Exabytes and another one with Shinjiru.
  2. Both website with the same content running on PHP connect to MySQL.
  3. Tests conducted from 1st to 31st October 2008, each day have 2 tests at anytime from 11am to 6pm (working hours) and 9pm to 12am (non-working hours), Malaysia time.
  4. I used a computer with Intel Processor 1.20 GHz and 1024MB RAM and connected to Internet using leased line by TMnet, 3G Mobile Connect by Celcom, Dial-up by Jaring and Streamyx by TMnet.
  5. Run 2 website – to test out the script execution and response time.
  6. Upload files to website by FTP – to test out the uploading speed.
  7. Download files from website – to test out the downloading speed.

However, the tests above were conducted in KL Malaysia, it can’t justified the speed performance from overseas access.

More to considered beside the loading speed

Selecting a web hosting service can’t just based on loading speed evaluation, I believe most of us want a good service and lowest price hosting plan too. I can’t say Exabytes and Shinjiru are the best in Malaysia but so far with my experience with a few of web hosting companies like Emerge, Exabytes, Shinjiru, Webserver (ACME), e-Globalhosting and HileyTech, Exabytes and Shinjiru’s web hosting packages are considered the most competitive among all. Beside that, IPserverone is catching up as well.

Why Shinjiru?

In fact, I personally preferred Shinjiru. They offer the cheapest domain names registration either TLD or ccTLD (country code top-level domain ie. .com.my) and very affordable web hosting plans in Malaysia.  Furthermore, their web hosting overall rating is compatible with Exabytes or Emerge and this company is well established since 1998. However, 2 things I believe they should improve- customer service response time (email enquiries) and technical issues solving duration time.

If you have only one domain name want to be hosted and especially if you are new to web hosting, I advice you go to Shinjiru’s Mini Pack (RM99/year as on 2008-11-11) while Exabytes’ cheapest package is far ahead from this price (RM269/year as on 2008-11-11).

Why Exabytes?

To me, the attractive point of Exabytes is their web hosting speed and customer service response time. As for their Web hosting plan, it is not as attractive as Shinjiru’s Disk Space and Monthly Data Transfer rate (Exabytes is serious in server and data transfer utility, in order to provide best server performance to all hosted accounts, they offer strict and low usage hosting condition.)

If you are looking for an optimised server environment and ‘slightly’ faster web hosting, Exabytes might be your choice. However, it depends on your luck too, as you know shared hosting accounts is hosted on a sharing server, so hope that you do not have busy neighbours (You can checkout who is your domain name neighbours at www.myipneighbors.com, entered your domain name at the search field)

I am currently hosted this website (kenny.my) with Exabytes’ Linux EBiz Plus hosting plan. The reason is simple, I have 8 add-on domains (website) want to be hosted; I need faster speed; and my total website data transfer rate still below the allocated 50GB.


  1. Switching the web hosting service is troublesome when you have already configured and running website, tasks like backup/restore database, web applications re-configuration and testing will give you a tons of work to do when you switching the web hosting service. Hence, selecting a right web hosting service can avoid all these.
    I am in considering of Shinjiru’s Shared Hosting Business Plan, because I need a larger disk space and data transfer rate. But there’s more to do- I have to transfer all 8 website of mine and re-configure all the applications.
  2. You can register the domain name with Shinjiru and hosted the website with Exabytes. Take the best deal from two side (Exabytes’ domain name registration fee is more expensive than Shinjiru.)
  3. If you are looking for a package that covered the domain name and web hosting, you may consider Shinjiru. Their Shared hosting Standard Plan is come with a free domain registration. (RM190/year as on 2008-11-11)

Both Exabytes and Shinjiru are good at different area, selecting anyone of them is depend on your budget and need.

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11 Responses to “Exabytes vs Shinjiru”

  1. Kumaresh says:


    Shinjiru has 7 data centres, maybe you can choose the best that suits you. The connection varies, hence some data centres connection to your place can be the best.

    Test speed :-


    Thank you.

  2. Choose a right web hosting is headache issue in Malaysia.

  3. popoyan says:

    excellent comparison and write-up.

    special offer from Exabytes has changed much since after this post.
    they are offering lowest price in the market for .my country level domain.

  4. Jeffrey says:

    Don’t be fooled by the lowest domain name price offered by Exabytes. They charge an entirely different price when your renew your domains.

    As for Shinjiru’s rates, they remain the same year after year without any price tricks.

  5. Ken Ng says:

    I do believe the speed is depend on the network, since now malaysia do have MYIX, the speed between exabytes and shinjiru should be not have much different. So 20% – 25% faster speed from exa is not logic.

    Furthermore, exabytes is a very tricky company in marketing, recently they announce a promotion which .com/.net domain only sell RM0.99 but this is really stupid marketing plan because when i order it, it telling me only for first 400 domains and it’s sold out. If it’s sold out, why all the banner still in the website? Why never put a sold out statement in the website?

    So i really doubt exabytes is honest enough for us, trust and honest is very important in internet business and also a very important criteria for us to choose a hosting provider, I can say exabytes can’t give me confident on this after this incident.

    However, all the above are my experience and personal opinion, exabytes is bad didn’t means shinjiru is good. There got plenty of hosting companies in malaysia, try to choose the best and most comfortable hosting company for you.

  6. Alex Moi says:

    Selecting the right web hosting company in Malaysia is like selecting a wife. Pick the right one, and you’re set for life, because she will be a great support and helpmate to you! And I’m sure all the website owners will agree with me on this.

    After I migrated to Shinjiru’s web hosting server, I experienced some permalink issues in my blog, but the support team worked very hard to help me solve the problem.

    To the support team, you all really live up to the website name 24/7 livesupport.biz!

    Keep up the good work, I will definitely introduce my associates to Shinjiru in the future. 🙂

  7. Jay baldwin says:

    I think Shinjiru is still better of the lot. Especially in contrast to other providers, it offers its services at a much cheaper rate. Then its customer support base is quite strong. Whenever I had any problem and the server was down, etc, etc… the issue was resolved within no time of its arising. Exabytes has its own problems and limitations which bug the customers quite often.

  8. Tracy Jensen says:

    Its great to see such a comparison with the specs of both the giants. I would say that they are going neck to neck but Shinjiru has a bit of an upper hand because of their price and really good uptime. Never had any problem with their VPN and SSL Certs.

  9. ck tan says:

    I have a friend working in exabytes, he said the speed of loading is fast is because they put the user in the server that have less account and with a better server spec. In fact, their price is way expensive.

  10. ridhwan says:

    hi there,

    im 3 years using Les Forte Web Hosting. is based in malaysia. for me.. they made a choice for customers. which is u from malaysia. they give u connections from malaysia.. if you from overseas, they will choose for you overseas connections. it will no problems about speed. Customer Services also done a good job. they will reply customer problems less than 20 minutes.. XD. also cheap and stable.. there is no 100mpbs.. is always 1mbps. im ex shinjiru and exabytes client. both of them good. but for me.. les forte is the best package for me..

  11. Jornes says:

    I am using Hostgator. Their web hosting is best and cheaper compared to all Malaysia hosting companies. With unlimited diskspace.

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